Frequently Asked Questions
Everything you need to know about our premium home collection.
What is the estimated delivery time for my order?
Orders within the Netherlands are typically delivered within 1-2 business days. For international shipping within Europe, please allow 3-5 business days for your package to arrive.
What is your return policy?
We offer a 30-day return window. If you are not completely satisfied with your purchase, you can return the item in its original condition and packaging for a full refund.
Are your home products sustainably sourced?
Yes, at Juki Amsterdam, we prioritize sustainability. We work closely with manufacturers who use eco-friendly materials and ethical production methods to ensure high-quality, conscious products.
Which payment methods do you accept?
We accept a wide range of secure payment options, including iDEAL, Bancontact, Credit Cards (Visa, MasterCard, American Express), and PayPal.
Do you offer a warranty on furniture and decor?
All our products come with a standard 2-year warranty against manufacturing defects. If you encounter any issues with the quality of your item, please contact our support team immediately.
How can I track my shipment?
Once your order has been dispatched, you will receive a shipping confirmation email containing a Track & Trace link to follow your parcel's journey.